FAQ
Account management and security
- How do I reset Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 9 Jan 20265,973
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 8 Jan 202612,078
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 8 Sept 202515,545
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 Sept 202515,795
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 17 Nov 20256,510
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 17 Nov 20254,178
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20254,157
- My authenticator app isn't working, what should I do?Published on 11 Aug 2023Updated on 17 Nov 20251,694
- Passkey FAQPublished on 19 Mar 2025Updated on 23 Dec 2025106
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 3 Dec 2025164
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 6 Jan 20261,668
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 15 Oct 202513
- How do I change my phone number?Published on 7 Sept 2023Updated on 3 Nov 2025
- How do I update my authenticator app?Published on 1 Aug 2024Updated on 15 Oct 2025132
- How do I join a video call with customer support?Published on 26 Aug 2025Updated on 27 Oct 202536
Showing 1-15 of 39 articles