Pay account FAQ

What's a Pay account?

• A fully integrated Web3 smart wallet with password-free access, Pay account allows you to quickly and seamlessly send and receive crypto across several Ethereum-compatible networks. For added security, it also includes a recovery feature to ensure you don't get locked out of your assets.

• By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.

Do I have to have an OKX exchange account to have a Pay account?

Yes, you need an OKX exchange account and completed identity verification to create and use Pay for sending and receiving crypto.

What can I do with my Pay account?

• Receive USDC, USDT or USDG sent to your smart wallet and use it to pay others.

• Easily transfer USDC, USDT or USDG from your Pay balance to your Exchange balance.

• Send and receive USDC, USDT or USDG on-chain through X Layer, Ethereum, TRON and many other networks.

  • Note: on-chain transactions require a network fee to be paid in the network's native crypto.

• Earn interest automatically on idle USDG held on X Layer.

• Swap assets from multiple supported chains into USDC, USDT, or USDG on X Layer for payments.

How can I sync or recover my Pay account?

• You can easily sync your passkeys using a cloud backup through iCloud (iOS) or Google Password Manager (Android).

• If the cloud backup isn’t available, you can reach out to our customer support team to recover your passkey (Pay account).

How do I set up my Pay account?

Setting up your Pay account is simple. There is a quick onboarding process within Pay, you can set it up by generating a passkey on your device — it's quick and secure.

If you want to learn more about Pay, visit here.