When you recall your first backup password, you can continue using it to restore wallets.How do I back up my wallet with iCloud, Google Drive or Huawei Cloud? If you choose to back up your wallet with iCloud or Google Drive, you'll store your wallet's seed phrase safely in your iCloud, Google Drive or Huawei Cloud. To back up your wallet with iCloud, Google Drive or Huawei Cloud, you need to set a password to protect your seed phrase.

Once this is done, proceed to the next step: deleting the damaged passkey in your Google Password Manager.How do I delete the damaged passkey in my Google Password Manager? Note: Delete the same passkey in Google Password Manager is a very important step. If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app.

If the error still appears, continue with Method 2.Method 2: Remove the damaged Pay passkey from Google Password Manager If updating Google Play Services does not resolve the issue, your Pay passkey stored in Google Password Manager may be damaged.How do I delete the damaged Pay passkey in my Google Password Manager? To delete the same Pay passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account.

Pay requires Google Password Manager (part of Google Play Services).How do I check if Google Password Manager is active? Open Settings > Google > Password Manager Ensure you are signed in with your Google account The manager should open normallyI use Samsung Pass or another password manager. Is that enough? Not always. For passkeys, Google must be the default Autofill service.How can I enable Google Password Manager for passkeys?

Google Authenticator (iOS & Android): Open Google Authenticator and select the Profile icon in the upper right corner to check if you're logged into a Google account: Not logged in: cloud sync is automatically disabled, and no further action is required. Logged in: cloud sync is enabled by default. Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default.

If the issue persists after resetting your Pay Passkey, it may be caused by an outdated version of Google Play Services, which is required to handle passkey and credential functions on Android devices. Solution: Open the Google Play Store. Search for Google Play Services. Update it to the latest version. After updating, try using your Pay Passkey again.

For Android devices: Download the app from Google Play (your device must be able to access Google services). It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account?

., Google or Microsoft), losing access to the account could expose the authenticator.

Getting started on the Web You can click here to visit our Web3 website, connect your wallet by selecting Wallet, and download the extension from the Google Chrome Web Store.How do I create or import a wallet from a web/wallet extension? Open the wallet extension and click Create Wallet, set a password, and back up your seed phrase. If you already have a wallet, you can import it using a seed phrase or private key.

You can also search OKX on the App Store or Google Play. OKX Wallet browser extension You can download the extension from Google Chrome Webstore.

Changing devices: If you switch to a new device, as long as your new device (with the same Google or Apple ID) supports passkeys and you sign in with your existing account, you can continue using your passkey normally. This is because passkeys are stored in the cloud (such as Google Password Manager or iCloud Keychain), not on a single device.Switching from Android to iPhone: When using a passkey across different systems, you can complete verification by scanning a QR code.

Log into iCloud or Google Drive to download Share 3 and initiate the restoration process for your keyless wallet. After restoring with iCloud or Google Drive, all 3 private key shares will be automatically refreshed and generate new ones without affecting your wallet address or assets.5. Is the use of a keyless wallet considered centralized behavior? OKX keyless wallet is a fully decentralized, non-custodial multi-chain wallet. OKX exists as a service provider and has no access to user assets.

Google services issue If you see a blank page or a “Failed to connect to Google services” message, uninstall the app and reinstall it from the website. Then log in and try again. If the issue continues after trying the steps above, please contact customer support for assistance. If you’re unable to access your account on a new device, go to Contact customer support on the login page after receiving the prompt.

However, if the automatic update is not triggered on time, you can manually update it through the Google extension management page. Select Extension and Manage Extension; or copy chrome://extensions and paste it into the Chrome address bar.

When creating a Passkey wallet, you’ll need to log in to a cloud service where your wallet will be backed up automatically: Completed identity verification Created a Passkey in the exchange A device that supports Passkey (iOS 16+ or Android 8+ with Google services access) An email address that complies with the zkEmail standardHow do I create a DEX trading wallet? Entry point: the first time you trade a DEX token, go to the trading page or asset page and select Create Wallet.