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How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
If you forget your backup password, you can't recover the wallets backed up with this password. You can set a new password when backing up your new wallet, which won't affect your backed up wallets. When you recall your first backup password, you can continue using it to restore wallets.How do I back up my wallet with iCloud, Google Drive or Huawei Cloud?Published on Jan 12, 2023Updated on Mar 2, 2026FAQ9,569Guide to ID and selfie photos for identity verification
Usually, you'll be required to upload both the photo side and the back side of your ID, as shown in the examples below. Photo side of ID Back side of IDWhat if there's no back side to my ID? Certain identity cards or documents don't have back sides, such as passports. During a verification process, you can just upload the photo side or photo page if required. Here's an example:How to properly take a selfie while holding my ID?Published on Oct 13, 2023Updated on Jan 28, 2026FAQ13,511How do I verify an individual account?
They must meet the following criteria: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses and hats.Published on Sep 25, 2023Updated on Apr 6, 2026FAQ31,151How do I export my AA Smart Account?
Simply go to OKX Wallet, select Manage and Back up wallet. Select ▼ to back up your AA Smart Account Select Manage > Back up Wallet to back up your AA Smart AccountSeed Phrase Wallet Select this option if your AA Smart Account is created under the seed phrase wallet. You can select the wallet that stored your AA Smart Account and write down your seed phrase separately to back up your Smart Account. Select Done after you've written your seed phrase.Published on Aug 11, 2023Updated on Sep 12, 2025FAQ38What's OKX Web3 wallet?
If you back up another wallet, you'll need to verify the previously set password. Select your preferred back up method accordingly Learn more about how you can back up your wallet with third-party cloud here. Manually back up: write it down on paper, and store the copies in secure physical locations. Always securely back up your wallet's seed phrase or private key—once lost, it cannot be recovered.Published on Sep 5, 2023Updated on Mar 12, 2026FAQ101,439What should I do if I forget my OKX wallet password?
Concept OverviewWhy You Should Back Up Your Seed Phrase or Private Key Backing up your seed phrase or private key is essential for protecting and managing your digital assets in a Web3 wallet.What is a Seed Phrase? A seed phrase (also known as a mnemonic phrase) is a set of randomly generated words, usually consisting of 12, used to back up and restore your wallet.Published on Oct 28, 2022Updated on Apr 16, 2026FAQ13,417How do I secure my MPC wallet?
It's highly recommended to back up your Share 3 to your device's cloud (iCloud, Google Drive, or Huawei Cloud) to prevent the loss of your assets. To back up your Share 3 data, go to your device's cloud service and set your password for encryption. Share 3's data will be uploaded to your device's cloud and it'll be removed from your device to secure your private key shares.Published on Aug 22, 2023Updated on Nov 17, 2025FAQ424OKX wallet FAQ
Why do I need to back up seed phrases or private keys? How to back it up? Your ownership and control of the wallet seed phrase or private key are necessary for managing the assets in your wallets. If you lose the seed phrase or private key, you will permanently lose the assets in your wallets. To back up your seed phrase or private keys, you can open your OKX wallet, select ▼ > Manage wallet > select the wallet that you want to back up > select Seed phrase or Cloud backup.Published on Aug 24, 2023Updated on Mar 2, 2026FAQ2,936Isolated margin mode
and the remaining will be transferred back into the account balance once the order has been filled.Published on Jun 17, 2022Updated on Feb 9, 2026Product documentationWhat's a private key/seed phrase?
On the web: back up your seed phrase when creating a new OKX wallet On the app: note down your seed phrase when creating a new OKX wallet Note: make sure to keep your private key, seed phrase and password safe and never share with others to avoid any losses.Export an existing wallet Head to Wallet management and choose Back up wallet Select Wallet management to view the option of Back up wallet From there, you’ll have the option to either write down your seed phrase or view your private keys forPublished on Aug 24, 2023Updated on Apr 16, 2026FAQ2,891How do I create a DEX trading wallet?
Keep it safe and backed up. Once “escape mode” is activated, you’ll have full control of your assets. We'll no longer provide custody services. If your wallet address is flagged as a “black address,” you can only escape or deactivate the wallet—you won’t be able to continue trading. Before making changes, we recommend backing up the private key or seed phrase of your target Externally Owned Account (EOA).Published on Jan 29, 2026Updated on Jan 29, 2026FAQ1What's Snap mode - powered by UniswapX, and how do I use it?
The process is reversible — you can unwrap WETH back into ETH at any time by sending your WETH back to the smart contract, which will return your original ETH. Then only it can be swapped with other tokens.Published on Mar 1, 2024Updated on Oct 15, 2025FAQ40How do I change and reset my chart layout?
By following these simple steps below, you’ll be able to restore your interface quickly and get back to trading without any hassle: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Look for the Reset option in the chart settings menu to reset the existing settings Select Reset to change the layout back to the default settings Confirm your selection to revert all widgets, charts, and settings to their default positions and configurationsPublished on Nov 27, 2024Updated on Sep 10, 2025FAQ17How do I manage my wallet? (app)
Cloud backup failed: There is a dynamic limit to the number of wallets that can be backed up via cloud backup. Please check if you have too many seed phrases in your current cloud backup. If you already have many cloud backups, it is recommended to manually back up the seed phrase for your current wallet, or manually delete useless backups from existing cloud backups. Do not delete the app during the operation.Published on Aug 22, 2023Updated on Apr 10, 2026FAQ2,006I haven't received the verification code
To back up, go to your Web3 Wallet > asset bar > more > Wallet Management > Back Up Wallet > Back Up Seed Phrase / Back Up Private Key.3. Why am I not receiving the authentication code when making a crypto withdrawal or selling crypto?Why does it say my authentication code is incorrect? This can happen if you've requested the code too many times in a short period. Wait a moment, then try again. If you're on the app, try switching to the web version instead.Published on Aug 16, 2023Updated on Apr 18, 2026FAQ32,828